Mosaic Research Management Review

Have you been contacted by an Associate from Mosaic Research Management with a request to participate in a paid consulting opportunity? Earning a high hourly rate for simply speaking on the phone with a client can sound too good to be true – are you worried it may be a scam?  Learn if this is a legitimate opportunity, what to expect, where to set your hourly rate and more in our Mosaic Research Management review.

What is Mosaic Research Management?

Mosaic Research Management logo

Mosaic Research Management is an expert network, a firm that specializes in the custom sourcing of subject matter experts for short-term consulting engagements. Expert networks are a $1.5 billion industry that aids institutional investors in their market research. Expert network opportunities generally take the form of a 1-hour phone consultation between the subject matter expert and the client, typically investment managers or management consultants.  

Clients turn to expert networks like Mosaic to quickly perform first-hand research on products, companies or markets for the people who know them best, such as former employees, customers, vendors, competitors, or other key influencers.  Working with expert networks is a great way to capitalize on your industry experience, enabling you to earn hundreds of dollars per hour by participating in concise and convenient consulting calls with their clients.

Mosiac is a mid-sized, New York-based expert network that provides various services in addition to the subject matter expert recruitment that is the industry standard: data services, and an expert network vendor management & aggregation tool, similar to proSapient.  The firm specializes in healthcare, travel & airlines, retail & consumer, web & online analytics, and social engagement.

Mosaic was founded in 2010 by former employees of Vista Research, an early pioneer in the industry that was taken down by an insider trading scandal in 2007 and which was later absorbed by Guidepoint.

Consulting with Mosaic Research Management

If you’ve been contacted by an associate from Mosaic, then it’s likely that you are a mid- to senior-level industry professional with specific company, product, or industry experience that matches what a client is looking for on a project.  Oftentimes, a Mosaic recruiter will reach out to you with a brief message via LinkedIn, though they will occasionally introduce themselves via email or a phone call as well.

You’ll usually be invited to have a brief conversation with the associate, where they’ll introduce you to Mosaic and provide a very high level overview of the project.  While they will share the topic of the project with you, you won’t know the client’s name until you’ve been selected for the project.  If you’re interested and it sounds like you may be a potential fit, the associate will ask you a few short vetting questions to gauge your qualifications, and just as importantly, ensure that you are eligible to participate without triggering any compliance concerns.

Here’s a breakdown of the basic eligibility criteria for project participation:

  • You are at least 6 months and no more than 3 years out of a job where you were a senior manager (Director level or higher) at a company their client is trying to learn more about.
  • You currently (or formerly) work for a competitor of a company the client is looking to learn more about.
  • You are currently or were formerly a customer of a product or company the client is looking to learn more about.

The associate isn’t looking to learn about what you’ll share about the project’s topic, they want to make sure that you match with the client’s requirements.  If it seems like you may fit the bill, they will then ask you to set your Mosaic hourly rate (more on that in a moment!), provide your upcoming availability and create a profile.

Behind the scenes, the associate will present your profile, rate and screening question responses to the client.  If they client selects you for the project, they associate will usually send you a calendar invite for your client call.  Note that industrywide, it’s typical to only be selected for about one-third of the projects that you apply to.  So, even if you don’t get chosen for this project, participating in the initial vetting process registers your profile in their system and increases the likelihood you will be selected for future projects.

Stream by Mosaic

Stream by Mosaic invitation to consult

Mosaic also operated an unusual subscription business to expert interview transcripts called Mosaic Stream up until October 2021, when it sold the business to business information service AlphaSense (not to be confused with the large expert network AlphaSights).  AlphaSense has rebranded the business as Stream by Mosaic, describing it as the, “the broadest of single database of [recorded and transcribed expert calls] with dozens of transcripts added daily and with hundreds of investment firms relying on the insights they contain.”

I was invited to participate in Mosaic Stream earlier in 2021 and do not recommend participating in this program in its current form.

Rather than speak with a client for Mosaic Stream, your call is instead with a third party analyst.  The call is recorded and transcribed, then made available to Mosaic’s client base.  The analyst that I recorded with call with was engaging and well-prepared; my conversation flowed like a typical expert network call.

Experts are not paid for participating in Mosaic Stream calls, though the analyst is compensated for interviewing you.  According to the invitation I received from Mosaic, “This conversation with our partner analyst is intended to allow you to market your expertise to a group of Mosaic’s clients who value speaking with experts about [the target company and industry].”

I didn’t receive any follow up updates from Mosaic Stream following the call.  I wasn’t provided with any information on how Mosaic ‘marketed’ me as an expert, and several months passed before I was invited to participate in another project (which isn’t atypical of my experience with Mosaic).  I contributed a piece of content to Mosaic Stream’s high-priced content library without receiving any compensation or perceived benefit.  (Note that Tegus, Arbolus and proSapient offer similar transcript subscription products where you are paid for all consulting calls.)

Mosaic Consulting Rates

Consulting rates for expert networks vary widely and are determined by a variety of factors, such as the seniority and how recent your relevant title is, how niche the industry is, and demand for your insight. In general, you can expect to be offered a Mosaic consulting rate of $100 – $200  per hour if you are a director level or below, $200 – $350 or above for director-level professional, and $500+ for senior executives and physicians. 

While these rates are pretty standard, you should know that you can renegotiate your rate if you find you are getting inundated by project participation requests. Many C-level executives with a history of successful calls command rates of $500. Some in-demand experts (think Fortune 500 executives, former government officials or specialized surgeons) charge as much as $1,000 – $1,500 a call, but you should know that it is not common and demanding a super high rate right away will likely mean your profile will never be sent to the client. 

It’s important to keep in mind that your Mosaic hourly rate will be pro-rated based on the amount of time that spend on the phone with the client, so it’s in your best interest to keep the conversation flowing freely. If the client is eager to learn more and asks you to extend the call by 10 or 15 minutes, you may easily earn an extra $50 or $100.  Conversely, calls that take less than an hour are pro-rated downwards.  Expert network calls typically last 45 minutes to an hour.

Acing Your Mosaic Consulting Call

Ready for showtime?  Your client call will often happen just a few days after you received the initial invitation.  Mosaic will send you information on a conference call line.  Most expert network calls continue to be voice-only – so no need to dress up or find a professional-looking background – but do be sure to find a quiet place to talk with a stable phone or internet connection.

The client will open the call with a brief introduction, an overview of their objectives, and will then take the lead in steering the conversation.  They are looking to rapidly download your knowledge in order to confirm or refute their understanding of a company, industry, or product of interest in order to perform due diligence prior to making an investment. The client has usually done extensive research beforehand and it should make for an interesting conversation.

The types of clients you will encounter are will be institutional investors (strategy consulting firms, hedge funds, private equity funds, etc.) and are bound by strict compliance policies that prevent them from soliciting proprietary or confidential information. This policy should also be laid out to you in a document prior to the call, so you understand what you can and cannot discuss in the call. It’s rare that you’ll be asked to share any non-public information, and you should decline to answer any questions you feel moves into this territory; clients won’t press you to share things that you shouldn’t.

You should not feel the need to overly prepare for the call. The client is not expecting a deliverable or a presentation. The format is highly conversational, and you should be able to answer the questions easily based on the years of experience that you have in your role and industry.

What’s Next?

One of the best part of consulting with Mosaic Research is that once you hang up the phone, your work is done.  There is no follow-up or deliverables, and Mosaic will pay you via direct deposit within a week or two. 

Now that you’re part of the Mosaic expert network, don’t be surprised if you are regularly contacted for many more projects. Expert networks are a great way to capitalize on your industry experience.

If you haven’t already been contacted by Mosaic Research Management about a project, you can get on their radar and create a profile by reaching out an an associate at [email protected]